How to Join eduroam in Kenya

eduroam (education roaming) is a global Wi-Fi roaming service for the international research and education community. This page provides information for institutions in Kenya can join and participate in an educational roaming network.

1. Why should our institution join eduroam?

Joining eduroam provides seamless internet access for students, researchers, and staff when visiting other eduroam-enabled institutions globally. It enhances collaboration, supports mobility, and improves the user experience.

2. Who can join eduroam in Kenya?

Any accredited research or educational institution in Kenya can join eduroam. This includes universities, research institutes, colleges, and other educational establishments.

3. How do we start the process of joining eduroam?

To join eduroam, follow these steps:

• Step 1: Contact KENET (Kenya Education Network), the national eduroam operator in Kenya, to express your interest in joining eduroam.
• Step 2: KENET will assess your institution’s readiness and provide initial requirements and documentation.
• Step 3: Sign the necessary agreements to formalize your institution’s participation in eduroam.

4. What are the technical requirements to join eduroam?

Your institution needs to meet the following technical requirements:

• RADIUS Server: Your institution needs a RADIUS server for authentication.
• WPA2-Enterprise: Ensure your wireless infrastructure supports WPA2-Enterprise encryption.
• Network Configuration: Set up the necessary network configurations, including IP address management and firewall rules.

5. How do we configure our RADIUS server for eduroam?

To configure your RADIUS server:

• Install a RADIUS server (e.g., FreeRADIUS).
• Integrate the RADIUS server with your institution’s identity management system (e.g., LDAP, Active Directory).
• Configure the server to communicate with the KENET eduroam RADIUS server.

6. What support does KENET provide?

KENET provides the following support:

• Technical Assistance: KENET offers technical support and guidance throughout the setup process.
• Training: Training sessions and resources are provided to help your IT staff manage and support eduroam.
• Documentation: Access to comprehensive documentation and best practices.

7. What are the ongoing responsibilities after joining eduroam?

After joining eduroam, your institution has the following responsibilities:

• Maintenance: Regularly maintain and update your RADIUS server and wireless infrastructure.
• Support: Provide support to your users and troubleshoot connectivity issues.
• Compliance: Ensure compliance with eduroam policies and data protection regulations.

8. Can eduroam work with captive portals?

No, eduroam does not work with captive portals. eduroam requires direct access to the network without any intermediate web-based login pages.

9. What are the email account requirements for eduroam in Kenya?

Email accounts used for eduroam authentication must end with a .ke domain, such as .ac.ke, .or.ke, .sc.ke, or .go.ke.

10. How long does it take to join eduroam?

The time frame can vary based on your institution’s readiness and the complexity of your existing infrastructure. Typically, it can take a few weeks to a few months to complete the setup and configuration.

11. How do we promote eduroam to our users?

To promote eduroam to your users:

• Awareness Campaigns: Conduct awareness campaigns to inform students, researchers, and staff about eduroam.
• User Guides: Provide user guides and setup instructions for connecting to eduroam.
• Support Channels: Offer dedicated support channels to assist users with any issues.

12. Who do we contact for more information?

For more information and to start the process of joining eduroam, contact KENET at support@kenet.or.ke or call us on 0732150500.